Privacy Policy
At Smart Pet Pulse, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store. Whether you are browsing our catalog or ready to buy premium smart pet tech, your data security is our top priority.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely via encrypted gateways), email address, and phone number. We refer to this as "Order Information."
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you regarding your order.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products when you order smart pet wellness gadgets, in line with the preferences you have shared with us.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example:
We use Shopify to power our online store.
We use US-based fulfillment partners (such as Zendrop) to securely process and ship your orders.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Data Retention & Security
When you place an order for advanced smart pet health trackers through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We do not sell your data to third parties.
Contact Us & Corporate Transparency
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email.
As part of our commitment to global transparency and compliance, our operational and legal addresses are listed below:
Email: admin@smartpetpulse.com
Phone: +1 608 746 4901
US Customer Support & Virtual Office:
8 The Green, Suite A
Dover, DE 19901
United States
Registered Business Entity:
Smart Pet Pulse
Calle de Juan Domingo Perón 25
Zaragoza, Z 50011
Spain