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Privacy Policy

Last updated: 07/12/2026

This Privacy Policy describes how Smart Pet Pulse (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from smartpetpulse.com (the "Site").

1. Personal Information We Collect When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information: We collect data such as your web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site. This is collected automatically using cookies, log files, web beacons, tags, or pixels to load the Site accurately for you and to perform analytics.

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number. We use this information to fulfill your order, process payment, arrange for shipping, and provide you with invoices and/or order confirmations.

2. How We Use Your Personal Information We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. We also use this information to screen our orders for potential risk or fraud.

3. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We share your shipping information with our trusted fulfillment partners and warehouses (located in the US) strictly for the purpose of picking, packing, and shipping your advanced pet wellness devices.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the following links:

5. Do Not Track Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

6. Your Privacy Rights If you are a resident of the United States (such as California), you may have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

7. Data Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

8. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

  • Email: admin@smartpetpulse.com
  • Business Address: Calle de Juan Domingo Perón 25, Zaragoza, Z 50011, Spain